UNIT I: Introduction Different approaches to Banking Computerization – historical perspective – technology adoption in banks : Rangarajan Committee I & II – Saraf Committee, Narasimhan Committee and Vasudevan Committee – CVO directives – RBI initiatives – WAN, LAN, VSAT, Networking system – Single Window Concept – Bank branch network applications – Intranet – internet – other services – corporate internet – Anywhere Banking – Any time Banking-Home Banking Internet Banking-Online enquiry and update facilities – PIN-ATM Card-Debit Card-Smart Card Credit Card.

UNIT II: Electronic Banking Meaning – Services – e-banking and Financial services – Initiatives – Opportunities – Internet banking – Meaning – Internet banking Vs Traditional banking – Services – Drawbacks – Frauds in Internet banking. Core banking solutions (CBS) – Mobile banking – Meaning – Features – Services – Security issues – Electronic Mobile Wallets. ATM – Evolution – Concept – Features – Types – Mechanism – Functions. Electronic money – Meaning – Categories – Merits of e-money – Electronic Funds Transfer (EFT) system – Meaning – Steps – Benefits. Signature storage and Display by Electronic Means-Document Handling System and Document Storage and Retrieval System.

UNIT III: Electronic Banking Services E – Payments and settlements – payment gateways – Electronic Fund Transfer – SWIFT – Electronic Clearing System – Debit and Credit Clearing RBI-Netdata-Net Bank wire.

UNIT IV: Technology in Bank Impact of Technology on its employees – Customer services – Management control.

UNIT V: Modern Technology in Banking Protecting – Confidentiality and Secrecy of Data – Cyber laws and its implications: information technology Act 2000 – legal frame work – preamble – salient provisions – exceptions – other statues of relevance – the Prevention of Money Laundering Act (PMLA), 2002 – payments and settlements systems Act, 2007 – RBI guidelines.